These Terms govern your use of cylkoreasurgery.com and the services of CYL Marketing Inc. ("CYL", "we"), a foreign patient agency registered with the Korean Ministry of Health and Welfare (Registration No. A-2024-01-02-0230).
Article 1 (Our Service)
CYL provides medical concierge services for international patients: consultation coordination, introduction to audited Partner Clinics, interpretation, transportation, accommodation arrangement, and aftercare support. CYL is not a medical institution and does not provide medical treatment, diagnosis, or prescriptions. All medical care is provided solely by licensed medical institutions and physicians in Korea.
Article 2 (Free Consultation)
The online consultation is free of charge and creates no obligation to proceed. Any plan or quotation we provide before an in-person consultation is an estimate; the final treatment plan and price are confirmed by the Partner Clinic after in-person examination.
Article 3 (Booking and Deposit)
A deposit may be required to secure a surgery date, surgeon schedule, and dedicated manager. The deposit is deducted from the final payment and is not an additional fee. Specific deposit, payment, cancellation, and refund conditions are stated in writing at the time of booking and follow Korean consumer protection laws.
Article 4 (Your Responsibilities)
You agree to provide accurate and complete information (including health conditions, medications, and allergies), to follow the medical instructions of the treating physician, and to use the services for lawful purposes only. Inaccurate information may affect treatment safety and outcomes, for which CYL cannot be responsible.
Article 5 (Role and Liability of CYL)
CYL is responsible for the concierge and coordination services it directly provides, and maintains guarantee insurance as required of registered foreign patient agencies under Korean law. Medical outcomes, complications, and the quality of medical care fall under the responsibility of the treating medical institution. CYL will assist you in good faith in communicating with the clinic in the event of any medical issue or dispute.
Article 6 (Intellectual Property)
All content on this website (text, images, video, logo) belongs to CYL or its licensors and may not be copied or redistributed without permission. Patient photos and reviews are published with the patients' consent.
Article 7 (Service Changes)
We may modify or suspend parts of the website or service for maintenance or legal reasons. Material changes to these Terms will be posted on this page with a new effective date; continued use after posting constitutes acceptance.
Article 8 (Language)
This website is provided in English with machine-translated versions for convenience. The English text prevails in case of any discrepancy with a translated version.
Article 9 (Governing Law and Jurisdiction)
These Terms are governed by the laws of the Republic of Korea. Disputes shall first be resolved through good-faith consultation; failing that, they are subject to the jurisdiction of the competent court under the Civil Procedure Act of Korea. Medical disputes may also be referred to the Korea Medical Dispute Mediation and Arbitration Agency (K-MEDI).
Article 10 (Contact)
CYL Marketing Inc. · CEO Park Sun-hyung · Business Registration No. 221-24-25152 · 4F, 50 Hakdong-ro 2-gil, Gangnam-gu, Seoul, Republic of Korea · cyl@cyl.co.kr