The questions we hear most from patients — answered honestly. Can't find yours? Message us anytime, in your language.
Yes. Send your photos and concerns on WhatsApp and we'll review them with partner surgeons, then send you a personalized plan and quote. There is no fee and no obligation to proceed.
CYL is officially licensed by the Korean government to recruit and care for foreign patients, and every patient is covered by guarantee insurance. We're happy to share our license details during your consultation.
We only work with partner clinics we have audited ourselves — surgeons, facilities, safety protocols, and post-op care. Your recommendation is based on your goals and anatomy, not on commissions or ads.
Yes. You'll be assigned a dedicated manager who speaks your language natively. They handle your consultation, hospital visits, and everything in between — no translation apps.
Your deposit secures your surgery date, your surgeon's schedule, and your dedicated manager. It's deducted from your final payment — it's not an extra fee.
Details vary by clinic and procedure. Your manager will walk you through the exact payment schedule and accepted methods before you commit to anything.
Contact your manager as early as possible. We'll do our best to rearrange your surgeon, accommodation, and transport around your new schedule.
Your manager, with a private vehicle. You'll have their contact before you fly, and they'll take you directly to your accommodation.
Your manager accompanies you to the clinic, stays through admission, and is there when you wake up. Family members are welcome to come along.
Daily check-ins, dressing changes and deswelling treatments as prescribed, medication guidance, and recovery-friendly meals — all coordinated between your manager and the clinic.
Your manager stays in touch for months after your return, and coordinates directly with your surgeon for any concern — photos, symptoms, or check-up questions.
We'll provide your medical records and guide you on what to share with local providers. For anything surgeon-specific, your manager arranges remote consultations.